Fintery, a company registered in England and Wales ("we", "us", or "our"), understands that protecting your personal data is important. This Privacy Policy sets out our commitment to protecting personal data provided to us, or otherwise collected by us when providing our services or when interacting with you.
Please read this Privacy Policy together with any additional privacy notices we provide when collecting or processing personal data.
The information we collect
Personal data means information that relates to an identified or identifiable individual.
We may collect, use, store, and disclose the following types of personal data:
- Identity Data: first name, middle name, last name, title, and images of you.
- Contact Data: email address.
- Transaction Data: details of services purchased from us or by us from you.
- Profile Data: username, profile picture, support requests, content posted/sent/received/shared, and information shared through social platforms.
- Professional Data: where relevant to employment or applications, professional history and experience.
We do not actively request special categories of personal data or information about criminal convictions and offences. If special category data is provided by you, we will process it only as required or authorised by law.
How we collect personal data
- Directly: when you register for an account, use contact forms, request support, or communicate with us.
- Indirectly: through your interactions with our website, emails, phone calls, and enquiries.
- From third parties: such as employers inviting access to services and cookie providers.
- From public sources: such as Companies House and professional networks like LinkedIn.
Purposes and legal bases for processing
We process personal data only where we have lawful grounds under applicable data protection laws. Depending on the purpose, this may include contract performance, legal obligations, consent, or legitimate interests.
| Purpose of use / disclosure | Type of data | Legal basis |
|---|---|---|
| Enable access to platform/services and user login. | Identity Data, Contact Data | Performance of a contract |
| Provide services and support communication. | Identity Data, Contact Data, Profile Data | Performance of a contract |
| Respond to website enquiries. | Identity Data, Contact Data | Legitimate interests (client communication) |
| Internal records, administration, and debt recovery. | Identity Data, Contact Data, Transaction Data | Contract, legal obligation, legitimate interests |
| Analytics, market research, business development, and service improvement. | Profile Data | Legitimate interests |
| Offer additional benefits and engagement opportunities. | Identity Data, Contact Data, Profile Data | Legitimate interests |
| Assess employment applications. | Identity Data, Contact Data, Professional Data | Legitimate interests |
| Comply with legal obligations. | All relevant personal data | Legal obligation |
Where processing relies on consent, you can withdraw it at any time. Where we rely on legitimate interests, you can object in certain circumstances.
Our disclosures to third parties
We may disclose personal data to:
- employees, contractors, and related entities;
- IT providers, hosting and infrastructure providers;
- professional advisers, insurers, auditors, and bankers;
- agents, partners, or potential business transferees;
- courts, tribunals, regulators, and law enforcement where required by law;
- other third parties where disclosure is required or permitted by law.
Overseas transfers
Third parties we work with may store, transfer, or access personal data outside the UK, including in the EU. Where this happens, we apply appropriate safeguards in line with applicable data protection laws.
- Transfers to countries with adequate protection where applicable.
- Use of standard contractual clauses where required.
Data retention
We retain personal data only as long as reasonably necessary for the purposes it was collected for, including legal, regulatory, tax, accounting, and reporting requirements.
In determining retention periods, we consider data sensitivity, potential risk, processing purposes, and applicable legal requirements.
Your rights and controlling your personal data
- Choice: You may choose not to provide personal data, but this may affect service availability.
- Third-party data: If you provide personal data about another person, you confirm you have their consent.
- Access, correction, restriction, portability: You may request access, correction, deletion, restriction, portability, and in some circumstances object to automated decision-making.
- Unsubscribe: You may opt out of communications at any time.
- Withdraw consent: You may withdraw consent at any time where consent is the legal basis for processing.
- Complaints: You can contact us first, and you may also complain to the UK Information Commissioner's Office (ICO) at www.ico.org.uk.
Storage and security
We take reasonable physical, electronic, and managerial measures to protect personal data from misuse, loss, unauthorised access, modification, and disclosure.
No transmission over the Internet can be guaranteed as fully secure, and transmission is at your own risk.
Cookies
We may use cookies to support website operation and user preferences. Cookies do not by themselves identify your email address, but they can recognize your browser and improve website functionality.
You can block cookies in your browser settings. If you block all cookies (including essential cookies), parts of the website may not function correctly.
- Strictly necessary cookies: required for core operation.
- Functionality cookies: remember preferences and improve user experience.
| Cookie | Category | Purpose |
|---|---|---|
| newsbcsub | Functionality | Set when register pop-up is closed/completed to avoid immediate re-display. |
| TLSCookiesEU | Strictly necessary | Records cookie acceptance to prevent repeated cookie popup display in session. |
Links to other websites
Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites.
Amendments
We may update this Privacy Policy from time to time. Where changes are significant, we may notify you using contact details provided by you and by publishing the updated version on our website.
Contact
Fintery, a company registered in England and Wales.
Get in touch: info@fintery.com
Last updated: 26 March 2024